Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I’ve used 4 Paw Friend for both day care and walks and it’s safe to say both Bailey (my pup) and I are more than satisfied with the service. Joe & Rich have been amazing. As a single dog mum, with a very active pup, it’s nice to have support with walks and day care when I have a busy day or just want to go to the gym. Bailey always comes back tired, and dare I say better behaved, which is great. Pick up is always prompt, they have a great gps tracking system with live updates of her walks including pictures and videos. Even after all of that, they still take the time to give me direct feedback when dropping her home. Such care is taken in ensuring both myself and Bailey are happy. Couldn’t ask for me. Thank you both so much. ~ Claire B
I can’t recommend Joe enough as a dog sitter! He has taken care of my dog several times, and each experience has been absolutely fantastic. Joe is always on time, extremely reliable, and communicates clearly. He follows all instructions with care and makes everything so easy and stress-free. My dog really loves spending time with him – Joe takes him on regular walks, gives him lots of attention, and makes sure he feels safe and comfortable at all times. I also really appreciate the updates and photos he sends; they give me total peace of mind while I’m away. It’s rare to find someone so trustworthy, kind, and genuinely passionate about animals. Joe goes above and beyond every time, and I’m truly grateful for the love and care he shows my dog. I wouldn’t hesitate to call on him again in the future. Thank you so much, Joe! ~ Rafal S
I sent my French bulldog to this pet service for 5 weeks, and I honestly couldn’t be happier with how well he was looked after. From the very beginning, the communication was great and I felt completely at ease leaving him in their care. They treated him like one of their own – making sure he was happy, healthy, and entertained. I got regular updates and photos, and it was clear he was having the best time! When I picked him up, he was relaxed, playful, and clearly had bonded with the team. It’s such a relief to know I’ve found a place I can fully trust. If you’re looking for somewhere that truly loves and cares for dogs, I can’t recommend them enough. Thank you again for taking such amazing care of my boy! ~ Eliz H
I'm absolutely thrilled with the dog walking service provided by 4 Paws for my giant bundle of joy, Riot! Joe and Richard are incredibly reliable, friendly, and passionate about what they do. They take such great care of Riot, and it's clear they genuinely love dogs. Their dedication to providing top-notch care and attention to Riot's needs is impressive. Whether it's a leisurely stroll or a more energetic adventure, they always ensure Riot gets the exercise and fun he craves. I highly recommend 4 Paws Dog Walking Service to any pet owner looking for trustworthy and compassionate care for their furry friends. Riot always comes back happy and exhausted – a testament to the fantastic job Joe and Richard do! Five stars isn't enough – they'd get a million if I could! Picture of riot after his walk … completely knackered ~ Jack N
I'm very impressed with 4 Paw Friend. I can’t recommend them enough. Finding a dog walker, in a new area for my reactive dog, was a bit of a gamble. Joe and Richard were a godsend. Joe was very prompt to answer my initial inquiry and arrange an intro walk. He provided all the information that I needed to know. He was also very understanding of my dog's reactivity and triggers. After our discussion it was agreed that solo walks with Richard would be better for Mira. He was so right. I swear Richard is a born dog whisperer. Mira really struggles with strangers but with Richard she was in love by the end of their first walk. I could not believe it. ~ Gaby
4PawFriend was recommended by a friend and has turned out to be by far the best dog walking service I’ve ever used. We’ve been using them for a few months now and have always found them flexible and easy to communicate changes with. Monika is an instant friend with our toller. She’s punctual, trustworthy, and always goes the extra mile. You can tell that she really loves her time with her 4 paw friends! We always get on how the day goes with photos and notes, and they always take care to ensure our instructions are followed carefully. It’s good to know that I’m supporting a local small business. I feel like I hit the jackpot finding 4 Paw Friends. ~ Jack D
Joe has been the answer to a prayer. He and his company 4PawFriend provide a range of services for dog owners and I am over the Moon with their service. First they provide a wide range of services to meet your every need. They are flexible and can tailor services to meet your needs. Second, Joe sends wonderful videos and photographs of your pet out playing with other dogs. My little Kerry Blue puppy took to Joe immediately and it became obvious that Joe loved Wolfie back. Joe is an animal lover. His affection for my dog makes me feel so emotional. I know he loves Wolfie and the other dogs in his care. Dogs know whom they can trust. Joe is very firmly in the ‘trust’ category. ~ Eileen R
Joe and Richard at 4 Paw Friend have been fantastic with our dog Louie. After having a superb walker from a very early age, when she left London Louie found it difficult to connect with someone new, which was a real challenge for us. Joe, however, was incredibly patient and calm with him from day one. Now Louie can’t wait for his two days a week and has made some doggy mates. He always comes home so happy and tired, having obviously been well-exercised. Joe and Richard clearly care deeply about the dogs they look after, and it shows in every interaction. We’re very grateful to have found them. ~ Steve R
***UPDATE*** If you have a dog and you are not part of the 4Paws Friends family, you are not cool yet!! Honestly, Joe and Richard and of course the whole team have been such a big part of Lola’s life. After almost 9 months with them, I can really see the difference. She spends long holidays there and she is always so happy. She is now a social chihuahua and can be around other dogs, which I never thought I would say. Thank you so much for the amazing service, for the care, and for loving this sassy little dog as much as you do. Happy anniversary and many more to come!!! -------------------------------------------------------------- 4 Paw Friend are true lifesavers! They took amazing care of our Lola during our wedding, and now they’re officially our go-to whenever we go on holiday. They always treat Lola with so much love and attention, and we really appreciate how they keep us updated throughout. Thank you so much for everything—you’re the best! ~ Gaby M
I've known Ricky for quite some time, and I can't say enough good things about him. His passion for animals is evident in the way he cares for my dogs, and it’s truly heartwarming to see how excited they get when he arrives for their walks. He’s reliable, kind, and always goes the extra mile to make sure they’re happy and well taken care of. Knowing they’re in such good hands gives me peace of mind every time. If you're looking for someone who genuinely loves what they do, Ricky is the one to trust! ~ Steven S
Review for Ricky – A Fantastic Dog Walker in South London We are so glad we found Ricky to walk our American Akita, Pochi. Finding a reliable and caring dog walker can be challenging, but Ricky has been a great choice. He offers great value for the level of care and attention he provides, making his service really cheap compared to many others in South London without compromising on quality. Ricky is clearly a dog lover and takes the time to understand each dog’s personality and needs. Pochi can be strong-willed, but Ricky handles him with confidence and patience. His walks have helped enhance Pochi’s routine, giving him the right balance of exercise and engagement. Beyond just dog walks, Ricky also offers boarding services, which is a huge relief for us when we need to be away. Knowing that Pochi is in a safe and familiar environment makes all the difference. If you’re looking for a reliable and affordable dog walker in South London, we highly recommend Ricky. His dedication and love for dogs truly stand out! ~ Henry M
I approached 4 Paw Friend few months back when we booked holidays and we have already rebooked with Richard. Richard and Joe are ever so helpful. They sent us Monika, who looked after our cats for two weeks. Not only were they spoiled but on our return they were not interested in us 🙈 Monika took care of their hygiene, play time, gave them medications,fed them, even took them for walks (for their safety on the leads) We didn't have to worry about anything. I couldn't be happier. Deffinietely reccomend. She even put my babies (cats) to sleep xx ~ Anna K
I'd like to recommend 4 Paw Friend to any dog lover , who needs their baby to be well looked after. I have used Joe's and Richard's services last month when I went abroad. I have asked for boarding and dog walking. My dog Milly is anxious and does not get on with other dogs so it's difficult to find someome to give her so much attention. She was under care of Monika and I couldn't be more grateful. I had multiple updates. I was so happy with Millie to be so well looked after. She even gave Millie a bath and did massages. Highly recommend!! ~ Emilia Z
★★★★★ – Amazing Last-Minute Care! Joe looked after my two dogs a couple of weeks ago on a Friday and Saturday night with very short notice—and I couldn’t be happier with the service! The rates were really reasonable, and the care was top-notch. He sent loads of pictures and videos which really put my mind at ease, and the Doggie Log app was a fantastic touch—super helpful and reassuring. My dogs were clearly well looked after and came home happy and relaxed. Can’t recommend Joe enough. 5 stars all the way! Will definitely be using him again! ~ Peter R
My first time using 4 Paw Friend. It was easy to enquire on the website, they responded straight away and after discussing with them I felt they would provide a caring service. On the day, Richard arrived early and it was immediately clear he was great with dogs. When we arrived back, they had been taken for a walk and they seemed extremely relaxed. In summary; great value London dog walking and dog sitting service. I would recommend and will be using 4 Paw Friend again. ~ Dean H
I have had an issue with our hotel when we booked holidays and it appeared we are not allowed the dogs. We contacted 4 Paw Friend in a matter of urgency really and Joe was an absolute God send. He offered reliable services. We have asked for 5 days dog boarding and adventure walks. I was really pleased to find out how experienced he is and how much he loves animals. Could not find a better services in such a short time period. I strongly reccomend 4 Paw Friend for any dog lover! ~ Katarzyna T
I cannot recommend this 4 Paw Friends enough! Florence (my dog) is absolutely obsessed with Joe. It is such a huge relief to find someone who genuinely loves dogs and treats them like family. Joe is fantastic at managing the dogs, and I love the updates I get - it’s great knowing she is safe, having fun, and getting plenty of exercise. She always comes home happy and tired. If you are looking for a reliable, safe, and fun place for your dog, look no further! ~ Will G
I contacted 4 Paw Friend about three weeks ago and they got back to me really quickly. Since then, Joe has been walking my dog Odin twice a week and I couldn’t be happier. He started bringing Odin on regular solo walks, which is exactly what we needed. Joe is brilliant with him – really calm, reliable, and clearly experienced with dogs. The rates are very competitive too. Highly recommend Joe and the team at 4 Paw Friend! ~ Jasper M
We have been using Richard and 4PawFriend a few months now and they have been excellent with our dog, who is bit of a tricky customer. They hosted a few initial meet and greet session to get to know him, really listened to us about all his triggers and anxiety issues and have since taken excellent care of him on solo walks. They’re super professional, helpful last minute, and completely reliable. Couldn’t recommend them enough ~ Alex F
4PawFriend is the best pet sitting service in London, and I highly recommend it. They're always flexible if my plans change suddenly. Our dog loves Joe; you can tell he loves what he does. Joe is always on time. We also receive regular photos from each trip, as our pets have a great time. Excellent service at a fair price, too! I would highly recommend 4PawFriend to any pet owner. The booking process was simple and stress-free. ~ Natalia P
Our dog Pretzel loves going to his daycare and spending time with Joe and Richard! They have both always been so friendly and helpful - as unfortunately due to mine and my partners schedule we sometimes require doggy daycare very last minute - and they’ve always been able to help! Pretzel is always happy to see the and go off to daycare, and come back home happy and tired - meaning he has had loads of play and exercise. ~ Natali B
Last minute service I couldn’t be more grateful. I had to rush to work yesterday and travel. I needed Yoshi to be looked after for a day and possibly night and Joe came and saved the day! They are fully licensed and great reviews, so I decided to try them. Yoshi was well looked after, had 3 walks, I received amazing pictures and films. Really appreciate it, thanks Joe-you are a star! ~ Lukasz P
This is exactly the kind of local dog care service you hope to find but rarely do. Our dog Oscar is treated like part of the family. Joe runs an excellent daycare, Richard is a fantastic walker, and Marcos and Jefferson are both kind and professional. We trust them completely and wouldn’t go anywhere else. ~ Shelby S
My dog absolutely loves hanging with Joe and the team. They’re incredibly flexible, as I work shifts and the pick‑ups make the balance for me so much easier. She’s always so well looked after. I’ve even noticed a real improvement in her behaviour since going. She’s excited every time she sees them, which says everything. ~ Layla E

Find us on social media